Cancellations and refunds

How to cancel a service and where refund rules live.

Cancellations and refunds

Cancel a service

  1. Log in to the Client Area.

  2. Open the service.

  3. Submit a cancellation request (end of term vs immediate, if available).

Refund rules

Refund eligibility depends on the product and your order. Use the official policy pages:

  • Terms of service: https://prevps.com/terms-conditions/

  • Privacy policy: https://prevps.com/privacy-policy/

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If you’re not sure, open a ticket before cancelling. Ask what happens to data, IPs, and remaining time.

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