Cancellations and refunds

How to cancel a service and where refund rules live.

Cancellations and refunds

Related guide

• Cancel or delete your VPS / Server

Cancel a service

1. Log in to the Client Area.

2. Open the service.

3. Submit a cancellation request (end of term vs immediate, if available).

Refund rules

Refund eligibility depends on the product and your order. Use the official policy pages:

• Terms of service: https://prevps.com/terms-conditions/

• Privacy policy: https://prevps.com/privacy-policy/

If you’re not sure, open a ticket before cancelling. Ask what happens to data, IPs, and remaining time.