> For the complete documentation index, see [llms.txt](https://docs.prevps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.prevps.com/documentation/documentation-fr/facturation-+-espace-client/annulations-et-remboursements.md).

# Annulations et remboursements

## Annulations et remboursements

### Guide connexe

* [Annuler ou supprimer votre VPS / Serveur](broken://spaces/DKLstZXSzZL3inJ1f10B/pages/cb6cb2f6c38a3e1433cab1d70f0c00567584fe01)

### Annuler un service

1. Connectez-vous à l'espace client.
2. Ouvrir le service.
3. Soumettre une demande d'annulation (fin de période vs immédiate, si disponible).

### Règles de remboursement

L'éligibilité au remboursement dépend du produit et de votre commande. Utilisez les pages de politique officielles :

* Conditions d'utilisation : <https://prevps.com/terms-conditions/>
* Politique de confidentialité : <https://prevps.com/privacy-policy/>

{% hint style="info" %}
Si vous n'êtes pas sûr, ouvrez un ticket avant d'annuler. Demandez ce qu'il advient des données, des IP et du temps restant.
{% endhint %}


---

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