> For the complete documentation index, see [llms.txt](https://docs.prevps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.prevps.com/documentation/spain/soporte/contactar-con-soporte.md).

# Contactar con Soporte

## Contactar con Soporte

### Mejor canal

Utilice el Área de Clientes para solicitudes específicas de la cuenta. Mantiene su solicitud vinculada a sus servicios y facturas.

* Área de Cliente: <https://prevps.com/clients/clientarea.php>
* Inicio de sesión: <https://prevps.com/clients/index.php?rp=/login>

### Contacto general

* Página de contacto: <https://prevps.com/contact-us/>

### Antes de contactar con soporte

Tenga esto listo:

* Tipo de servicio (VPS / Dedicado / Dominio)
* IP del servicio (si corresponde)
* Qué cambió justo antes de que comenzara el problema
* Texto exacto del error o una captura de pantalla


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.prevps.com/documentation/spain/soporte/contactar-con-soporte.md?ask=<question>&goal=<endgoal>
```

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