# Contact Support

## Contact Support

### Best channel

Use the Client Area for account-specific requests. It keeps your request tied to your services and invoices.

* Client Area: <https://prevps.com/clients/clientarea.php>
* Login: <https://prevps.com/clients/index.php?rp=/login>

### General contact

* Contact page: <https://prevps.com/contact-us/>

### Before you contact support

Have this ready:

* Service type (VPS / Dedicated / Domain)
* Service IP (if applicable)
* What changed right before the issue started
* Exact error text or a screenshot


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.prevps.com/support/contact-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.