> For the complete documentation index, see [llms.txt](https://docs.prevps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.prevps.com/support/contact-support.md).

# Contact Support

## Contact Support

### Best channel

Use the Client Area for account-specific requests. It keeps your request tied to your services and invoices.

* Client Area: <https://prevps.com/clients/clientarea.php>
* Login: <https://prevps.com/clients/index.php?rp=/login>

### General contact

* Contact page: <https://prevps.com/contact-us/>

### Before you contact support

Have this ready:

* Service type (VPS / Dedicated / Domain)
* Service IP (if applicable)
* What changed right before the issue started
* Exact error text or a screenshot