The main self-service help center.
The portal Knowledge Base is the fastest place to find how-to articles and fixes.
Portal link: https://prevps.com/clients/index.php?rp=/knowledgebase
Search by error text (copy/paste the exact message)
Search by product keyword ("VPS", "RDP", "invoice", "domain")
Filter by category if you get too many results
SSH / RDP connection issues
Password reset and account access
Service management (reinstall, reboot, reverse DNS)
Domain DNS records (A, CNAME, MX, TXT)
If you want, I can migrate the most-used KB articles into this GitBook. Share the top 10 article URLs (or export), and I’ll recreate them here.
Last updated 3 days ago